“I’m Joyce, I’ve been working at Opaque since its opening. Inside the restaurant people eat in pitch darkness. All of our servers are visually impaired, they come from the Braille Institute and we train them to be servers.
When customers arrive we give them the menu so they can look at it in the light, we get their orders and the servers lead them to their tables, in pitch darkness. From that point on, the servers take care of them.
It’s a basic dining experience, only without eyesight. Most people really enjoy it, but some others get very panicky.
The food is basic American flair because we wanted to be accessible to anyone and not be too outlandish. Instead of using normal trays, the servers use trays on wheels.
The first time I experienced dining in the dark I had a little bit of anxiety, but once I sat down with my friends I relaxed and had a lot of fun.
Let’s hear what the customers say while they’re dining”.